Unia Europejska
Unia Europejska

Go To Market

Customer Support
Free your sales and support teams to work on customer interactions. Empower marketing to focus on creating value. Let your team focus on winning.
Trusted by fast-growing startups and scale-ups:

High-impact workflows you just don’t have time for

Give your teams the competitive edge with data and support needed to conquer the market. Plug Epinote into your workflows and let us do the heavy lifting.

Lead Generation

Set your ICP criteria, sit back and relax. Our combination of tech & workforce will make sure your database is always full of verified prospects. Services include:

  • Lead search
  • Data enrichment
  • Data validation
  • Prospect activity monitoring
  • CRM management
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Perfect for: Sales Development Outbound Sales Data Scientists
Competition Research

Want to know what the competitors are up to? Our research solutions allow to monitor:

  • Prices
  • Products
  • Marketing campaigns
  • Sales tactics

…and more. Used by management teams for strategy planning and go-to-market leaders for real time intelligence on competition.

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Perfect For Marketing Inbound Sales E-commerce
CMS Entries

Need to upload and manage thousands of SKUs into e-commerce stores and marketplaces? Blend automation with human intelligence to push compelling products on to the market faster. Cut hundreds of hours spent on platform management tasks:

  • Product uploads
  • Description checks
  • Product indexing
  • QA
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Perfect For: E-commerce Marketing
Customer Data Enrichment

Leverage human judgment in collecting and segmenting customer data. Fuel your GTM strategies with actionable insights into:

  • Industry types
  • Brand characteristics
  • Purchasing intent
  • Sentiment analysis
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Perfect For Sales Marketing
Customer Calls

Need help answering calls or reaching out to customers? Extend your frontline teams with Epinote associates ready to follow call scripts in multiple languages:

  • Customer surveys
  • Inbound qualification calls
  • User interviews
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Perfect For Customer Support Sales

From booking discovery calls to generating opportunities for SEO partnerships—we support a wide range of outreach processes. Let your in-house experts focus on meaningful conversations powered by targeted campaigns:

  • Cold-mailing
  • LinkedIn prospecting
  • Cold-calling
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Perfect For Sales Marketing
Custom Workflows

Need to expand your team capacity overnight? We can support virtually any workflow you might need thanks to process engineering and a large community of skilled associates. In a few simple steps we can set-up a custom solution, tailored to your needs:

  • Process breakdown
  • Associate training
  • Test-run
  • Launch
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Perfect For Sales Marketing Customer Support
Where GTM teams lose productivity
Labor-intense workflows distract business teams from mission-critical work.
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Non-selling activities
  • Average sales rep spends 74% of the time on non-revenue generating activities.
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Non-actionable data
  • Marketing and sales teams work on collecting and cleaning data rather than using it.
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Customer defocus
  • Administrative tasks distract teams from addressing customer needs.
Workforce deployed with a click
Forget legacy outsourcing solutions. Epinote services fit seamlessly into existing workflows to make it seem like your team has just doubled in size.
Kick-off with a pilot
We believe in starting small. Every project starts with a test-run where we engineer the process, deploy associates and present the outcomes in a matter of days.
  • #1 Kick-off with Epinote team to discuss your needs
  • #2 Instructions created and dispatched to skill-matched associates
  • #3 Team runs and bullet-proofs the workflow
  • #4 You get the results
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Iterate to maximize value
Your workflows are constantly reviewed, optimized and perfected to ensure accuracy and decrease cost. We champion iterative loops and conversational feedback—be it on Slack, Notion or other, we work where you work to ensure next-gen client service.
  • #1 Scale, pause or postpone processes with a click
  • #2 Tweak instructions and rules according to current needs
  • #3 Get proactive ideas and insights from Epinote Project Managers
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Scale when needed
Add or decrease the amount of work as needed. Our SLAs guarantee covering specific volumes to ensure your projects are delivered on time regardless of:
  • #1 Spikes in service demand
  • #2 Business seasonality
  • #3 Strategy pivots
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It’s like growing your team extra pairs of hands


What you will love us for ❤️

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Top quality
Highest quality guarantee with no compromises. Thorough QA is our standard.
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Proactive client service
Dedicated account manager to guide you from project set up to completion.
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Cost efficiency
Process engineering, automation, efficient workforce: our recipe for your cost optimisation.
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Complex projects set up in days, easy tasks delivered even in 24 hours.

Featured success story

Outreach campaign to reach hundreds of customers in peak sales season.
Read the success story

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